Customer service
Shipping
- Printed just for you
- Nothing sits in a warehouse. Every item is printed to order once you check out. Printing takes 5–7 working days, then your parcel is on its way.
- Shipping options & costs
- - The Netherlands: PostNL, €7,95. Usually delivered within 1–2 working days. - International: FedEx, €9,95. Usually delivered within 2–4 working days. You see the cost at checkout, before you pay.
- Where do you ship?
- The Netherlands, Belgium, Germany, France and Luxembourg. All of these are in the EU, so there are no customs fees or import duties.
- Tracking
- As soon as your order leaves the printer, we email you a tracking link.
- Wrong address?
- Email us within 12 hours of ordering and we'll fix it before printing starts. After that, the parcel is on its way to wherever you told us.
- Lost or damaged in transit?
- If your parcel hasn't arrived 10 working days after it shipped, or arrives damaged, let us know. We'll send a replacement or give you a full refund.
Still confused? File a request with customer service.